ITFT India - Center for Excellence in Service Industry

	Unlock Your Potential This booklet is a runway for your flight toward the success in the corporate world. It gives you enough leverage to understand the requirement of career planning, preparation and launching yourself in this professional globe. It discusses some important aspects of Career anagement, planning and enhancing one’s Employability Skills as per the requirements of Service sector of all industries globally. You need to understand yourself completely. Your inner strengths, qualities, potential areas needs to be highlighted and sharpened according to the requirement of the job market. Career planning is one of the most

	The Art of Being Successful The Ticking BOMB !!! North India - Unemployment Scenario Service Industry: the Platter of Job Opportunities Are you looking for a JOB? Do you have enough Employability Skill? What are Transferable or Soft Skills? Do you know yourself enough: Making that "First" Impression: Lets do some Paper Work: Types of Interviews Interview Question Bank Interview Follow Ups White Pages on Jobs: Important Website

	Human Capital Management India produces 3.1 million college graduates a year, but that is expected to double by 2010. The number of engineering colleges is stated to grow 50%, to nearly 1600, in four years. India has witnessed a healthy growth in the number of its IT professionals. From a base of 6,800 knowledge workers in 1985-86, the number of IT software and service professionals has grown to 650,000 by March 2003. Out of this almost 2,05,000 are working in the IT software and services export industry, nearly 1,60,000 are working in IT enabled services-BPOs; 25,000 in the domestic software market and over 2,60,000 in user organizations. India is penetrating America's economic core. Companies are shifting bill payment, human resources and other functions to new paperless centers in India, saving costs by 40% to 60%.

	A Manual for Reoccupation of Retiring/ Retired Defence Officers Globalisation has changed the business environment to a different paradigm. India is being recognized globally with advantages of cost, quality and access to a large talent pool. What we need to think at this moment is that with such a large talent pool, how can India shape the contours of the emerging opportunities ? The biggest global opportunity in India is the access to the large talent pool, for which the multinationals around the globe are looking towards India. We need to create global opportunity for India by finding innovative solution of converting problems of the poor into an advantage for global business. The education system needs to be more market (job) oriented. Training which enhances their employability skills and get them better jobs in the industry should be imparted. What we all need to understand is that in today’s job market, grades are not given too much importance, rather it is the soft skills or the employability skills and attitude which finally wins a job.

	Synopsis Stategies for human resource development, employment generation & entrepreneurship In service industry Global, asian and indian industry scenario Major sectors in the service industry Hr planning and development for service industry - A strategic approach Management parameters Policy and planning Management Development strategies Marketing & marketing services Finance Human resource Entrepreneurship in service industry Community approach to tourism industry management Service industry - case study approach Airlines ITes/bpo Event services Travel and tourism services; travel agency tour operations Retail services Hospitality services - club and resorts Health services Financial services – the insurance sector Media and entertainment Telecommunication Freight and cargo Hrd for service industry – an employment generation approach Case study northern india Case study- north east india Be a winner – how to succeed in the service industry Career opportunities in the service industry Indian diaspora – how nri’s can contribute Future prospects – a strategic approach

	Contents Global, Asian and Indian Trends in Media- Entertainment Industry Global, Asian and Indian Trends in Tourism, Hospitality , Aviation & MICE Industry Tourism & Entertainment industry : Linkage Indian Media & Entertainment Industry : Sectors Profile Steps : Film Making International Incentives & Trends to Indian Entertainment Industry : A Case Study Approach - Canada, U.S, U.K, Australia, N.Z, Singapore, Malaysia, Thailand, S.Korea, Switzerland, Austria Cinematic Tourism - A Community Approach North India’s untapped potential for Media & Entertainment Industry – History, Heritage, Culture, Geo Location, People Profile etc. Financial Incentives for Media Entertainment Industry Untapped Indian Diasporas potential for Media & Entertainment, Tourism, Hospitality and Aviation Industry Role of IT in M&E industry Develop Cinematic Tourism in India : Innovative Strategies HRD for Cinematic Tourism Industry Tke Impact and importance of Film industry Production Incentives – Worldwide Websites & Reference When the entire world vies for Bollywood Film Commision around the world Punjabi Films – A Brief Profile