Sun, 01 Aug, 2010 - 
UNIVERSITY DEGREE COURSES
MSc SIM: Service Industry Management

Duration: 2 years
Eligibility: Graduation

Service industry has surfaced out to be the lifeline of advanced economies. It is the largest and the most mushrooming sector in present times. It is observed that factors like privatization and urbanization have been the main catalyst. Service industry contributes maximum revenue to the national income and employs more people than its counterparts. In alignment with the global revolution and trends, Indian service sector is witnessing exemplary boom in current picture.

Msc SIM course module has been designed in accordance to industry requirements of professionals. The course explores the various aspects of service industry and management angles. Service Industry management course would provide students extensive academic and practical insights and application measures relevant to the service industry.

Scope of MSc SIM
Service industry offers a wide platter of opportunities. There is plethora of job options in government tourism departments, immigration, custom services, travel agencies, airlines, tour operators, hotels and the likes. Our students can get absorbed in numerous associated service industries as well like airline catering, laundry services, interpreters, tourism promotion and sales.
   
COURSE MODULES  

Semester I

  • Global Continental & Regional Emerging trends in Service Industry
  • Basics of Service Management
  • Major Segments in Service Industry
  • Management -I
  • Business Communication & Cross Cultural Management in Service Industry
  • Total Quality Management in Service Industry

Semester II

  • Strategic Management for Service Industry
  • Sales & Marketing Management in Services
  • Major Segments in Service Industry Management II
  • Research Methodology & Management Decisions
  • Customer care & Interpersonal Skills

Semester III

  • Project Planning Analysis implementation
  • Strategic Marketing
  • Creativity & Entrepreneurship
  • Cross Cultural Management
  • Human Resource Management

Semester IV

  • Employability Skills Management
  • Management Information System
  • On the Job Training (Dissertation)

Specializations

  • HR
  • Marketing
  • International Business
  • Health Administration
  • Retail
  • Media Entertainment
  • Rural Development
  • Conferences & Event Management
 
 
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