ITFT-Chandigarh conducts a special programme in Airlines Management, providing skills for employment as Air Hostess, Flight Steward, Airlines/ Airport Ground Staff, Airport General Staff, Airlines City Office Staff.
Course Modules:
Civil Aviation represents an essential part of economic development & social progress on a global scale. Indeed, the evolving commercial aviation industry both in India & abroad is throwing challenges and new career opportunities. As global competition increases, airlines management will be seeking smarter and more creative employees with a high degree of initiative.
Airline Industry Scenario, Introduction to various types of Aircraft, Departure & Arrival Drills, International & Domestic Airlines & Airports, Travel Information Manual, Embarkation & Disembarkation Essentials, Guest Handling, Sales, Marketing, Public Relations, Customer Care and Guest management, IATA & ICAO regulations, Air Travel Fares and Ticketing, Airline Codes, Safety and Security Tips, Personality Grooming and Finishing, Communication Skills, Announcements, Team Spirit, Dress sense and Make-up, Body Language, Greetings, Computer Applications in Airlines Industry, Computerised Reservation System (CRS), World & Indian Geography, Mapping the mind, Situational Management, First-Aid, Special Health Tips, Handling Emergency Situations and Company Profile of leading Domestic & International Airlines.
The program is supplemented with Audio, Video and CDs on Airline Management including Role Plays, demonstrations, Mock Interviews and Group Discussions which are important for interviews. The course also provides Career Profile and Special Tips to be successful in the Airline Industry.
